Frequently Asked Questions
Have additional questions?
Have a Question?
We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.
Our friendly and knowledgeable staff members are available to answer your confidential questions 24/7/365 on our confidential, toll-free number 800-457-8565.
Each case is different and assessed individually, for most clients the length of service ranges from one to three years.
No T.R.U.S.T. is designed to assist adult individuals and families. However, with over 450 years of combined experience we have the unique ability to place concerned parents and children in contact with those who can help.
TRUST provides comprehensive case management for individuals and families impacted by addiction. We will conduct a thorough assessment of the family and addicted loved one’s recovery needs, collaboratively design a care plan and match you with the right recovery support team. Our affiliate providers are licensed, credentialed, seasoned practitioners. TRUST will manage, coordinate and evaluate the care plan along the way helping to ensure the services you received optimally support your recovery process.
Yes and no. Typically our services are offered via teleconference or phone. Meeting this way allows you to work with whom we believe to be the best providers available regardless of your location. Structured Family Recovery, by the way, was designed to be offered by phone as it allows family members to work together to strengthen recovery no matter where they are located.
Some services are available in person as needed and as public health concerns allow.
No, we are a cash pay only organization. However, insurance companies many times will reimburse our clients for our services when receipts are submitted during or after our services have been rendered.